Wrapping better UI around an existing workflow can be honest work. Sometimes the workflow cannot move yet. The stronger move, when the product has the authority to make it, is to re-author the workflow itself — see the work the user is trying to do, remove the steps the product should absorb, and protect the decisions that should stay human. Delegated work needs bounded authorization, checkpoints, status, pause, cancel, resume, safe retries, and escalation. Autonomy earns its place only when the task needs flexible path selection.
Tenet IV
IV